Frequently Asked Questions
Everything you need to know about shopping at the MoMA Design Store.
How are the products in the store selected?
Every product we sell is evaluated by MoMA’s curatorial department to ensure it meets our standards for innovation, functional excellence, and aesthetic integrity.
What is your return policy for home goods?
We accept returns within 90 days of purchase for most items. Products must be in their original packaging and in sellable condition to receive a full refund.
Do you offer international shipping?
Yes, we ship to over 80 countries worldwide. Shipping costs and delivery timelines vary based on the destination and the weight of the items.
Are there special benefits for MoMA members?
Yes, MoMA members enjoy a 10% discount on most items and receive early access to new product launches and seasonal sales events.
How can I track my furniture or large item delivery?
Once your order ships, you will receive a confirmation email with a tracking link. For white-glove furniture delivery, our carrier will contact you directly to schedule a window.
What should I do if my item arrives damaged?
Please contact our Customer Service team within 48 hours of delivery. We will arrange for a replacement or a full refund at no additional cost to you.